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Area Agency on Aging Staff Contacts


Name Title Email


Area of Responsibility
Doni Green Director of Aging 817-695-9193   General program questions
Denise Adams ADRC Case Manager 817-695-9142 ADRC, Lifespan respite for caregivers of persons under age 60
Tamara Busby Senior Case Manager 817-608-2396 Nursing home relocation
Shannon Byrd Case Manager 817-727-1260
or 817-704-5670
Hood County ADRC; care transition;
AAA referrals: Erath, Hood, Johnson, Navarro, Somervell counties
Becka Carr Regional Ombudsman 817-695-9151 Assisted living issues –
facilities in Collin, Denton, Wise counties
Mary Jane Douglas Benefits Counselor 817-695-9166 Benefits counseling
Melinda Gardner Benefits Counselor 817-695-9122 Benefits counseling
Karlotta Hannibal Regional Ombudsman 817-608-2303 Assisted living issues –
facilities in Ellis, Erath, Hood, Johnson, Kaufman, Navarro, Palo Pinto, Parker counties
Anna Harrington Case Manager/Relocation Specialist 682-433-0452 Nursing home relocation services
Jan Henning Aging Programs Supervisor - Direct Services 817-695-9197 Benefits counseling, legal assistance
Mike Hensley Aging Programs Supervisor - Contract Services 817-695-9195 Reporting, contractor issues
Patricia Lozano Vendor and Contracts Coordinator 817-695-9201 Vendor agreements, homemaker billing
Rose Manning Case Manager/Relocation Specialist 682-433-0453 Nursing home relocation services
Kim Mathis Evidence-Based Programs Specialist 940-999-1024 A Matter of Balance, Chronic Disease Self-Management, Diabetes Self-Management classes
Diane McCoy Senior Administrative Assistant 817-695-9157 Data entry, programmatic report issues
Shanda Palacio Senior Accountant 817-704-2537 Reimbursement issues
Angela Powell Senior Case Manager 972-841-7642 Collin ADRC;
care transitions;
AAA referrals: Collin, Hunt, Kaufman, Rockwall counties
Delories Purvis Administrative Assistant 817-695-9171 Information, referral and assistance, benefits counseling support
Tina Rider Ombudsman Program Coordinator 817-695-9196 Nursing home issues – facilities in Denton, Erath, Hood, Johnson, Palo Pinto, Parker, Somervell Wise counties
Amy Soto Regional Ombudsman 817-704-5692 Assisted living issues – facilities in Collin, Hunt, Rockwall counties
Cathy Stump Senior Case Manager 817-608-2398 Homemaker issues; care transition;
AAA referrals: Denton, Ellis, Palo Pinto, Parker, Wise counties
Brenda Tatum ADRC Case Manager 817-695-9165 Options counseling for nursing home residents not funded by Medicaid; ADRC
Christine Tran Senior Administrative Assistant 817-695-9194 Procurement issues, referral questions
Lisa Walker
Ombudsman Program Assistant 817-695-9172 Ombudsman general information
Stephanie Willms Regional Ombudsman 817-695-9198 Nursing home issues – facilities in Collin, Ellis, Hunt, Kaufman, Navarro, Rockwall counties
Laura Wolfe Evidence-Based and Volunteer Programs Supervisor 972-978-1371 Volunteer recruitment; A Matter of Balance, Chronic Disease Self-Management, Diabetes Self-Management, Stress-Busting for Family Caregivers programs;
Certified Ombudsman;
Assisted living issues in Collin County


Contact Information
Doni Green, Director of Aging
Phone: 1-800-272-3921 | Fax: 817-695-9274

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 North Central Texas Council of Governments | 616 Six Flags Drive P.O. Box 5888 Arlington, TX 76005-5888
 Main Operator: (817) 640-3300 | Fax: (817) 640-7806